FAQs

📦 How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 5–20 business days, depending on your destination.

🚚 Do you offer free shipping?

Yes! We offer FREE TRACKED SHIPPING on all orders.

🔎 How can I track my order?

Once your order has been shipped, you'll receive an email containing your tracking number and tracking link.

✏️ Can I change or cancel my order?

If your order has not yet been processed, please contact us immediately. Once an order has been shipped, it can no longer be modified or canceled.

🔄 Can I return my order?

Yes. If you're not completely satisfied with your purchase, please refer to our Refund Policy for detailed return instructions and eligibility requirements.

💳 What payment methods do you accept?

We accept all major payment methods available at checkout, including credit cards, debit cards, and other secure payment options supported by Shopify.

👖 Are your running pants suitable for everyday wear?

Absolutely. Our running pants are designed to provide comfort and flexibility for workouts, running, travel, and everyday activities.

📧 How can I contact customer support?

You can reach us anytime by emailing tervimme@outlook.com or calling +39 328 178 3737. Our team is happy to assist you.